Frequently Asked Questions
Everything you need to know about your IPG-Supertech shopping experience.
How long does shipping take and what are the costs?
We offer standard shipping which typically takes 3-5 business days and express shipping which takes 1-2 business days. Shipping is free on all orders over $75; otherwise, a flat rate is applied at checkout.
What is your return and exchange policy?
If you are not completely satisfied with your purchase, you can return or exchange any unworn items with original tags within 30 days of delivery. Please use our online portal to generate a prepaid return label.
How do I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.
Which payment methods do you accept?
IPG-Supertech accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm.
Where are your garments manufactured?
Quality and ethics are our priorities. Our collections are ethically sourced and manufactured in certified facilities that adhere to strict fair labor standards and sustainable production practices.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.